Quick Overview
- Audience: IT leaders and operations teams evaluating premium remote-access tooling
- Intent type: Product review and deployment decision support
- Last fact-check: 2026-02-16
- Primary sources reviewed: LogMeIn Pro product/pricing pages, GoTo support docs, NIST CSF 2.0
Key Takeaway
LogMeIn Pro offers dependable remote access with strong security and management depth, but annual pricing requires a clear ROI case against lower-cost alternatives.
Executive Summary
LogMeIn Pro positions itself as a premium remote access solution, delivering reliable desktop connectivity with enterprise-grade security features at $349.99 annually for individual users accessing up to two computers. While the platform provides comprehensive functionality including integrated antivirus protection, multi-monitor support, and robust file management capabilities, the pricing represents a substantial investment compared to alternatives like Splashtop ($99 annually for 10 computers) or built-in solutions like Windows Remote Desktop.
The platform excels in environments where security, reliability, and comprehensive support justify the premium pricing. However, recent price increases and the elimination of monthly billing options have created adoption barriers for cost-conscious users and small businesses seeking basic remote access functionality.
Best For
- Reliable remote desktop access with mature security controls
- Strong fit for multi-monitor and file-heavy professional workflows
- Integrated management features reduce tool sprawl for some teams
- Useful logging and policy controls for compliance-focused environments
Consider Alternatives If
- Premium annual pricing is difficult to justify for lightweight use cases
- Annual commitment reduces flexibility for short-term or seasonal demand
- Value decreases when teams only need basic screen-sharing access
- Lower-cost alternatives can be sufficient for many SMB scenarios
What Is LogMeIn Pro?
LogMeIn Pro is a cloud-based remote access solution that enables users to control their computers from virtually anywhere using internet connectivity. Developed by LogMeIn Inc. (now part of the GoTo family following corporate restructuring), the platform has evolved from a simple remote access tool into a comprehensive solution combining desktop control, file management, security features, and collaboration capabilities.
The platform distinguishes itself through enterprise-grade security protocols, including AES encryption, multi-factor authentication options, and integrated antivirus protection powered by Bitdefender technology. Unlike basic screen sharing tools, LogMeIn Pro provides full desktop control with the ability to run applications, access files, and manage system settings as if physically present at the remote computer.
Key Capabilities
- Full Desktop Control - Complete remote access with keyboard, mouse, and application control
- Multi-Monitor Support - Seamless navigation across multiple remote displays
- Integrated Security Suite - Built-in antivirus protection and encryption protocols
- File Management System - Drag-and-drop file transfers with 1TB cloud storage
- Cross-Platform Compatibility - Support for Windows, macOS, iOS, and Android devices
- Session Recording - Capture remote sessions for training and compliance purposes
Security Analysis
Core Security Architecture
LogMeIn Pro implements a multi-layered security framework designed to protect both data in transit and system access integrity. The platform utilizes AES encryption with 128-bit or 256-bit keys for all data communications, supplemented by 3DES 168-bit encryption for legacy system compatibility. All connections employ SSL/TLS protocols consistent with online banking standards, ensuring protection against eavesdropping, tampering, and data forgery attempts.
The authentication system operates through multiple verification layers, beginning with user authentication to LogMeIn's cloud infrastructure using email credentials and passwords. Host identity verification follows, utilizing pre-assigned identifiers and pre-shared secrets to establish trusted connections. Two-factor authentication options include RSA SecurID integration for environments requiring enhanced access controls.
Encryption Standards:
- AES 128/256-bit encryption for data protection
- SSL/TLS protocols for secure communications
- Certificate-based authentication for identity verification
- Message Authentication Codes for data integrity validation
Integrated Antivirus Protection
LogMeIn Antivirus, powered by Bitdefender technology, provides real-time malware protection directly within the remote access framework. This integration eliminates the need for separate antivirus solutions while ensuring consistent protection across all managed endpoints. The antivirus component receives regular updates and maintains compatibility with current operating systems, including Windows 11 24H2 support introduced in recent updates.
The antivirus system operates transparently during remote sessions, scanning files and applications without interfering with user productivity. Real-time protection monitors system activities, network communications, and file operations to detect and prevent malware infections, ransomware attacks, and other security threats.
Intrusion Detection and Prevention
The platform implements comprehensive intrusion detection at multiple levels. TLS-based protection utilizes record sequence numbering to prevent unauthorized data insertion or removal from communication streams. Message Authentication Codes appended to every TLS record enable detection of data modification attempts during transit.
LogMeIn-specific security filters include IP address filtering capabilities that allow administrators to designate trusted and untrusted network ranges. Denial of Service protection monitors connection patterns and rejects requests from sources generating excessive unauthenticated connection attempts within defined time windows.
Implementation Analysis
System Requirements and Compatibility
Technical Infrastructure:
- Broadband internet connectivity for optimal performance
- Modern web browsers supporting current security standards
- Windows 7/Server 2008R2 or newer for Windows systems
- macOS 10.12 or newer for Mac systems
- iOS 12.0+ or Android 6.0+ for mobile access
Network Considerations:
- Minimum 1 Mbps upload speed for acceptable performance
- Port 443 (HTTPS) access for secure communications
- Firewall configuration may require adjustment for optimal connectivity
- Corporate networks may need policy modifications for remote access
Deployment Process
Initial Setup (1-2 hours): LogMeIn Pro deployment begins with account creation and computer registration through downloadable host software installation. The process requires administrative privileges on target computers and typically completes within 15-20 minutes per system, including required restart procedures. Host software automatically establishes secure connections to LogMeIn's cloud infrastructure upon installation.
Configuration and Policy Setup: Administrative controls enable policy configuration for security settings, access permissions, and user management. Organizations can establish IP filtering rules, configure authentication requirements, and set session recording preferences based on compliance or security requirements. Multi-user environments benefit from group-based policy management that applies consistent settings across similar user types or departments.
User Training and Adoption: Successful deployment typically requires 2-4 hours of user training covering connection procedures, file transfer operations, and security best practices. The web-based management interface provides intuitive access to connected computers, though users benefit from guided training on advanced features like multi-monitor navigation and session recording capabilities.
Pilot setup and host enrollment
Register target systems, validate network routing and authentication controls, and verify baseline performance for critical workflows.
Security and policy hardening
Configure MFA, trusted-network policies, and session logging before broad user rollout.
Wave-based user onboarding
Train users in small waves, then tune access policies and support runbooks using early session data.
Integration Capabilities
LogMeIn Pro integrates with existing IT infrastructure through various mechanisms. Single sign-on compatibility supports enterprise identity management systems, while API access enables custom integrations with business applications. The platform works alongside existing antivirus solutions, though the integrated Bitdefender protection may require coordination to prevent conflicts.
Mobile device management policies can incorporate LogMeIn Pro access controls, ensuring consistent security standards across different access methods. The platform supports conditional access policies that restrict remote connections based on device compliance, location, or time-based parameters.
Pricing and Value Analysis
Current Pricing Structure
Individual Plan - $349.99 annually
- Access to 2 computers
- 1 LastPass Premium license included
- 1TB cloud storage
- All core features including remote printing, file transfer, and multi-monitor support
- Standard customer support during business hours
Power Users Plan - $839.99 annually
- Access to 5 computers
- 3 LastPass Premium licenses included
- 1TB cloud storage per user
- Enhanced administrative controls
- Priority customer support
Small Business Plan - $1,539.99 annually
- Access to 10 computers
- 5 LastPass Premium licenses included
- Advanced user management capabilities
- Session recording and audit logging
- Dedicated account management support
Pricing and package structure should be verified on current LogMeIn pricing pages before procurement approval.
Individual
Access for up to 2 computers with core remote access features
- Full desktop control, file transfer, and remote printing
- 1TB cloud storage and 1 LastPass Premium license
- Good fit for independent professionals with limited device count
- Cost is high compared with lightweight alternatives
Power Users
Expanded access and licenses for multi-device professional workflows
- Up to 5 computers with additional LastPass licenses
- Useful for technical teams managing multiple endpoints
- Priority support can reduce support friction
- Requires explicit ROI validation before procurement
Small Business
Broader device coverage and stronger admin controls for team operations
- Up to 10 computers with higher management depth
- Session recording and audit support for governance workflows
- Best fit for security-conscious SMB teams
- High annual commitment versus lower-cost competitors
Total Cost of Ownership
Individual Professional: $349.99-$839.99 annually Direct subscription costs plus estimated 2-4 hours implementation time. ROI typically justifies investment for professionals requiring regular remote access to specialized applications or large datasets not easily replicated across devices.
Small Business (5-10 users): $1,539.99+ annually Subscription costs plus dedicated project management for deployment. Organizations often realize productivity benefits through reduced travel costs and improved business continuity capabilities, though payback periods vary based on usage patterns.
Cost Comparison Analysis:
- Splashtop Business Access: $99/year for 10 computers (85% cost savings)
- Microsoft Remote Desktop: Free with Windows Pro licenses
- Chrome Remote Desktop: Free with Google account
- TeamViewer Business: $50.90/month ($610.80 annually) for similar functionality
Alternative Comparisons
| Feature | LogMeIn Pro | Splashtop Business | TeamViewer Business | Windows RDP |
|---|---|---|---|---|
| Annual Cost (Individual) | $349.99 | $99.00 | $610.80 | Free |
| Computer Access Limit | 2 | 10 | Unlimited | Unlimited |
| Mobile Access | Yes | Yes | Yes | Limited |
| File Transfer | Yes | Yes | Yes | Yes |
| Session Recording | Yes | Yes | Yes | No |
| Integrated Antivirus | Yes | No | No | No |
| Multi-Monitor Support | Yes | Yes | Yes | Yes |
| Cloud Storage | 1TB | No | No | No |
Real-World Use Cases
Case Study 1: Consulting Firm (15 Users)
Challenge: A management consulting firm required secure remote access to client-specific applications and sensitive financial models. Team members needed seamless access to high-performance workstations while traveling and working from client sites. Previous solutions lacked the security features required for financial services compliance.
Solution: LogMeIn Pro implementation focused on the integrated security features and session recording capabilities. The Bitdefender antivirus integration provided consistent malware protection across all endpoints, while session recording supported compliance documentation requirements. Multi-monitor support enabled consultants to maintain productivity when accessing complex financial modeling applications remotely.
Outcome: Strong user adoption during the first month, fewer remote-access support escalations, and improved audit readiness due to clearer logging and access controls.
Case Study 2: Architecture Firm (8 Users)
Challenge: An architectural design firm needed remote access to CAD workstations with multiple high-resolution displays. Team members required full-performance access to graphics-intensive applications while working from home or client meetings. File sizes often exceeded email attachment limits, creating collaboration challenges.
Solution: LogMeIn Pro's multi-monitor support and file transfer capabilities addressed the core requirements. The 1TB cloud storage facilitated large file sharing with clients and contractors. Remote printing enabled blueprint output to local plotters during client presentations.
Outcome: Smooth hybrid-work transition with stable remote CAD access, better large-file collaboration workflows, and improved client presentation flexibility through remote printing.
Limitations and Considerations
Pricing Challenges
The elimination of monthly billing options requires annual commitment, creating cash flow challenges for smaller organizations or individual users seeking to evaluate the service. Price increases over recent years have outpaced feature improvements, with the Individual plan rising from $249.99 in 2017 to $349.99 currently—a 40% increase that may not align with value perception.
Competitive pricing pressure from alternatives like Splashtop (offering 10-computer access for $99 annually) creates difficult value justification scenarios for cost-conscious users. The per-computer cost structure becomes increasingly expensive as organizations grow, potentially driving migration to unlimited-access alternatives.
Feature Limitations
Basic collaboration features lag behind dedicated video conferencing and screen sharing solutions. The whiteboard functionality provides minimal annotation capabilities compared to specialized collaboration tools. Integration with popular business communication platforms requires manual coordination rather than seamless workflow integration.
Session recording capabilities, while valuable for compliance and training, may create storage management challenges for organizations with extensive remote access usage. The local storage model for recordings requires adequate disk space planning and backup procedures.
Performance Considerations
Bandwidth requirements for high-quality multi-monitor sessions may exceed available connectivity in some locations. Graphics-intensive applications may experience performance degradation compared to local operation, particularly over cellular or satellite connections. Audio streaming capabilities, while functional, may introduce latency issues for real-time communication applications.
Mobile client functionality, though comprehensive, may not provide optimal user experience for complex applications designed for desktop interaction. Touch-based navigation of desktop applications through mobile devices can prove challenging for extended work sessions.
AI Integration and Future Development
LogMeIn Resolve AI Features
LogMeIn's strategic direction toward artificial intelligence integration manifests through the LogMeIn Resolve platform, introducing AI-powered features that transform reactive IT support into proactive workflow management. The Virtual Technician functionality enables IT professionals to use natural language prompts for generating step-by-step workflows for common tasks such as software configuration and VPN troubleshooting.
Command Center provides centralized visibility and control over IT operations, utilizing AI-driven analytics to identify patterns and trends across managed endpoints. Dynamic Insights leverages machine learning algorithms to analyze system performance, user behavior, and operational patterns, generating actionable recommendations for optimization and efficiency improvements.
Predictive Maintenance Capabilities
Machine learning capabilities extend beyond workflow automation to encompass predictive analytics for system maintenance and security monitoring. The AI systems analyze historical data patterns to identify potential issues before they manifest as service disruptions, enabling proactive intervention and maintenance scheduling.
This approach represents a fundamental shift from traditional break-fix support models toward predictive, data-driven management strategies that optimize system uptime and user productivity. Early user feedback indicates positive reception of AI-driven automation, particularly for repetitive tasks that previously consumed significant technician time without adding substantial value.
Decision Framework
Choose LogMeIn Pro When:
Security Requirements Justify Premium Pricing Organizations handling sensitive data, operating in regulated industries, or requiring comprehensive audit trails benefit from LogMeIn Pro's integrated security features and compliance-friendly capabilities.
Comprehensive Feature Set Needed Users requiring the combination of remote access, file management, antivirus protection, and password management in a single solution may find value in the integrated approach despite higher costs.
Professional Support Critical Businesses requiring dedicated account management, priority technical support, and implementation assistance benefit from LogMeIn Pro's professional service offerings.
Multi-Monitor Productivity Essential Professionals working with complex applications across multiple high-resolution displays find LogMeIn Pro's multi-monitor support superior to basic screen sharing alternatives.
Consider Alternatives When:
Budget Constraints Primary Concern Organizations with limited IT budgets may achieve similar core functionality through lower-cost alternatives like Splashtop Business Access or free solutions like Chrome Remote Desktop.
Basic Remote Access Sufficient Users requiring occasional desktop access for simple tasks may find free or low-cost alternatives adequate for their needs without justifying premium pricing.
Microsoft Ecosystem Integration Preferred Organizations heavily invested in Microsoft 365 may benefit from integrated Remote Desktop capabilities rather than third-party solutions.
Unlimited Computer Access Required Growing organizations anticipating expansion beyond LogMeIn Pro's computer limits may find better value in solutions offering unlimited device access.
A Balanced Perspective
Greatest Strengths
Comprehensive Security Implementation LogMeIn Pro's multi-layered security architecture, including integrated antivirus protection and robust encryption protocols, provides enterprise-grade protection that justifies premium positioning for security-conscious organizations.
Reliable Performance and Connectivity The platform demonstrates consistent connection reliability and performance across diverse network conditions, with cloud-based infrastructure supporting global accessibility and redundancy.
Professional Support and Documentation Comprehensive customer support, detailed documentation, and professional services provide value for organizations requiring implementation assistance and ongoing technical guidance.
Primary Limitations
Significant Cost Premium At $349.99 annually for individual access to two computers, LogMeIn Pro costs substantially more than effective alternatives, requiring careful value justification against organizational needs and budget constraints.
Limited Scalability Value The per-computer pricing model becomes increasingly expensive as organizations grow, potentially driving migration to unlimited-access alternatives or competitive solutions with better volume pricing.
Feature Integration Challenges While comprehensive, the integrated approach may not provide best-in-class capabilities for specific functions like video conferencing, file sharing, or password management compared to specialized solutions.
Bottom Line Assessment
LogMeIn Pro represents a mature, feature-rich remote access solution that delivers professional-grade capabilities with strong security foundations. The platform excels in environments where integrated functionality, security compliance, and reliable support justify premium pricing over cost-focused alternatives.
However, the significant price differential compared to competitive solutions requires careful evaluation of whether advanced features and integrated capabilities align with actual usage requirements. Organizations prioritizing cost-effectiveness may achieve similar core functionality through alternatives like Splashtop or built-in platform solutions at substantially lower annual costs.
The platform performs best for security-conscious professionals requiring comprehensive remote access capabilities, though budget-constrained users should carefully evaluate whether the premium features justify the investment over more affordable alternatives.
Frequently Asked Questions
Frequently Asked Questions
Related Articles
More from Remote Access and Endpoint Operations
Remote Work Security Guide (2026)
Implementation framework for securing remote access, identity controls, and endpoint workflows in hybrid teams.
Network Security Guide (2026)
Practical control blueprint for layered network defense and secure connectivity across office and remote users.
Cybersecurity on a Budget Guide
Cost-prioritization model for SMB security investments when high-premium tools require strict ROI validation.
Primary references (verified 2026-02-16):
Affiliate note: Some links in this review may be partner links. Recommendations are based on fit and product quality.
Check Pricing And Start A Trial
Use this tracked link to verify current LogMeIn Pro pricing and available promotions.
LogMeIn Pro
Premium remote access solution
Starting at $349.99/year
Affiliate disclosure: We may earn a commission from purchases made through this link at no additional cost to you.
Need help choosing the right security stack?
Run the Valydex assessment to get personalized recommendations based on your team size, risk profile, and budget.
Start Free Assessment