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Comparison Guide

Cisco Umbrella vs Cloudflare (2026)

The Secure Access transition, Cloudflare plans, and a practical SMB pilot

Compare the successor to Cisco Umbrella with Cloudflare Zero Trust using current vendor terms and a checkable buying process.

Last updated: September 24, 2026
8 minute read

Buying decision

  • New Cisco buyer: Request a Cisco Secure Access – DNS Defense quote rather than planning a long-term Umbrella DNS or SIG deployment.
  • Small team testing DNS filtering: Cloudflare Zero Trust has a published free plan for up to 50 users, subject to its support and logging limits.
  • Existing Umbrella customer: Check your exact part numbers, contract, renewal date and migration path before switching.
  • Evidence: Vendor documentation and public pricing checked September 24, 2026. This is research, not a hands-on performance test.

Last updated: September 24, 2026

Cisco announced Umbrella end-of-sale

Cisco's September 2026 notice lists January 31, 2027 as the last day to order affected Umbrella DNS and SIG products, January 31, 2028 as the last day to renew or add to an existing subscription, and January 31, 2029 as the last date of support. These dates apply to the part numbers in the notice; confirm your own contract with Cisco or your partner. Cisco positions Secure Access as the successor.

Verdict: choose the coverage you need, then the commercial path

For a US business with 5–100 staff, Cloudflare is the easier first pilot when the requirement is DNS filtering and your team can own setup and monitoring. Its Zero Trust pricing publishes a free plan for up to 50 users and a $7-per-user-per-month pay-as-you-go plan. The free plan has community support and up to 24 hours of standard log retention; pay-as-you-go has chat/ticket support and up to 30 days. Those limits can matter more than the license price.

Cisco deserves a quote when an existing Cisco or Meraki deployment, a managed service provider, or a broader Secure Access requirement makes the integration worthwhile. For new purchases, compare Secure Access – DNS Defense Essentials/Advantage with Cloudflare's actual use case. Cisco's ordering guide documents those new packages, but a public USD list price for your required configuration was not available in the official sources checked. Do not budget from old Umbrella “street price” estimates.

Avoid buying either as a standalone fix if your main gaps are unpatched endpoints, weak account recovery or untested backups. Use the free assessment to prioritize those actions first.

Buying questionCisco pathCloudflare path
Product to evaluate nowSecure Access – DNS Defense for DNS-centric requirements; Secure Internet Access for broader internet securityZero Trust Free or Pay-as-you-go for the specific Gateway/Access features you need
Public US priceRequest a current quote for exact package, seats and supportFree up to 50 users; Pay-as-you-go lists $7/user/month; Contract is custom
DNS filteringIncluded in DNS Defense; confirm exact package and migration mappingGateway DNS policies; confirm devices or network locations actually send queries to Gateway
Web or network inspectionRequires the appropriate Secure Access package and deployment, not DNS-only by assumptionDNS-only resolver setup does not provide HTTP or network filtering; test the Client and inspection mode separately
Support and logsQuote and contract specificFree: community, up to 24 hours standard logs; Pay-as-you-go: chat/ticket, up to 30 days standard logs
Main risk for a new buyerBuying a retiring Umbrella SKU without a Secure Access migration planAssuming free pricing means full support, long retention or every advanced feature

The comparison is based on Cisco's transition notice, Secure Access packaging, Cloudflare pricing and Cloudflare's traffic-policy documentation. Feature availability depends on the selected package and connection method; the table is a buying checklist, not a claim of feature parity.

What the published Cloudflare price means for 10, 25 and 50 staff

Cloudflare lists the Zero Trust Free plan for teams of up to 50 users. If a 10-, 25- or 50-user team meets its requirements, the listed subscription price is $0. That does not include staff time, optional add-ons, external logging or a support service. A team can instead choose Pay-as-you-go at the published $7 per user per month. Multiplying that list price gives the examples below, before tax and any additional charges; verify billing and selected features at checkout.

Billable usersFree plan, if suitablePay-as-you-go list-price example
10$0/month$70/month; $840 for 12 months
25$0/month$175/month; $2,100 for 12 months
50$0/month$350/month; $4,200 for 12 months

The pricing page describes Pay-as-you-go as suited to narrow SSE use cases without enterprise support. Contract pricing is custom. Do not assume browser isolation, long-term log storage or every advanced control is included: Cloudflare lists browser isolation as an add-on for eligible paid plans, and log retention varies by service and plan.

For Cisco, request an itemized quote for 10, 25 and 50 covered users. Ask for the exact Secure Access package and SKU, seat minimum, annual term, support level, log retention/export, onboarding labor, migration assistance and renewal price. A price for legacy Umbrella DNS Essentials cannot safely stand in for Secure Access DNS Defense.

DNS filtering is only the first layer

Both vendors can block access to known malicious domains, but the useful question is where policy is actually enforced. Cloudflare's DNS setup guide supports a network DNS location or a client on an individual device. A router-only change covers devices using that network resolver; it does not establish protection for a laptop working elsewhere. Cloudflare's traffic-policy guide states that DNS resolver configuration enforces DNS policies only. HTTP and network controls require a compatible connection method and configuration.

Cisco's DNS Security Essentials page describes on-network DNS forwarding and off-network protection through Cisco components, including Secure Client. Treat an existing Meraki integration as a pilot advantage, not proof that every roaming endpoint is covered. Map your required controls to the quoted DNS Defense or Secure Internet Access plan.

If a sales presentation promises zero-trust application access, encrypted web inspection, DLP or browser isolation, ask for the exact entitlement and prerequisites. These are different controls from domain blocking. Neither DNS service replaces endpoint protection, MFA or tested recovery.

A two-week pilot that reveals the real cost

  1. Write down the gap. List the domains or categories to block, users and locations in scope, required log retention, and the person who will review alerts and exceptions.
  2. Inventory the current stack. Record DNS filtering already provided by your firewall, MSP or existing subscription. Note managed and unmanaged devices, off-network work and any private DNS or VPN paths.
  3. Set up a small test group. Include an office device and a roaming laptop. Confirm both appear in the product's DNS logs before judging policy effectiveness.
  4. Test a block and a legitimate exception. Record the policy, time, affected identity/location, escalation owner and recovery action. Do not use a production-critical application as the first test.
  5. Test the limits. Check support route, log visibility after one day, device enrollment failure, captive portal behavior, and whether a second VPN or resolver bypasses policy.
  6. Price operations. Include subscription, any partner-managed service, setup, ongoing review, log export and migration from a retiring Umbrella SKU.

For existing Umbrella customers, add a migration rehearsal: ask Cisco or your MSP to map current policy and affected part numbers to Secure Access, then compare log and exception behavior in a pilot. Cisco's upgrade guide should be read before making changes.

Where to go next

Purchase-path note: the vendor links above go to official pages. We have not verified an earning affiliate relationship for either vendor; the comparison does not assume a commission. This article is documentation-based and has not been hands-on tested. Sources were checked September 24, 2026. See our research methodology and affiliate disclosure.