LogMeIn Pro Review (2026)

Verdict: a simple way to reach a few office computers, priced by computer, not by person

LogMeIn Pro is a remote desktop product that lets you reach a computer left somewhere else, from a browser, desktop app or phone. It is priced by the number of host computers, not by employees: $30 a month for up to 2 computers, $70 for up to 5 and $129 for up to 10, each billed annually, according to LogMeIn's US product page and independent checks. Every plan includes the same features, which are remote access, unlimited users, remote printing, multi-monitor display, file transfer and LogMeIn Antivirus, so the plan only changes the number of computers. It fits a small office that needs unattended access to a defined set of machines, for example a bookkeeper who works from the office PC at home. It is a poor fit if you need to support many end users, manage endpoints at scale, enforce MFA across every user or run a helpdesk. Compare it with what you already own before you pay, because many small businesses can solve this with identity-based access or a tool their IT provider already runs. Prices checked October 27, 2026.

What it costs

LogMeIn's product page lists the three plans with monthly figures billed annually. The page text we could retrieve did not display the numbers, so we cross-checked the figures against independent reviews and the previous check.

An independent review reports that checkout shows slightly lower yearly totals of $349.99, $839.99 and $1,539.99, and monthly billing at $55, $130 and $230 a month. We could not verify those at checkout, so use them as a range and confirm the billed total, tax and renewal price before paying. Several review sites call LogMeIn Pro expensive relative to newer remote access tools, and report that renewal prices rise. Subscriptions renew automatically, so note the renewal date and cancellation process in your billing portal when you buy.

The price scales with computers, not staff, so a 10, 25 or 50-person firm has no single price. A 10-person firm where two people need to reach two office PCs pays $360 a year. A 25-person firm that wants unattended access to eight machines pays the $1,548 plan. A 50-person firm that wants it for every employee's office computer is outside the product's range and should look at a different class of tool.

What the product offers, and what to confirm

LogMeIn says users reach a PC or Mac from a browser, desktop app or iOS and Android. It lists remote control, unlimited users, file transfer, remote printing and multi-monitor display, plus LogMeIn Antivirus. Independent reviews describe a two-step access model: a LogMeIn sign-in with optional two-step verification gets you to the computer list, and the host then demands its own Windows or Mac login. GoTo's documentation reportedly adds IP filters and lockout after failed attempts. Before buying, confirm in the exact plan:

• Which host and client operating systems you need. Independent reviews say hosts must be Windows or Mac, with Linux in beta only.
• Whether two-step verification can be required for every user. One review says an account owner cannot force it on every user, and that policy is a feature of GoTo's separate Central product.
• Session visibility, admin roles, log retention and how quickly you can revoke a user.
• Whether the product's unlimited users let several people share a host safely, with accountability for who did what.

Strengths and limits

The security question

A remote desktop product opens a path to an office computer, so it deserves more scrutiny than its simple interface suggests. Before anyone else, protect the account: use a unique, long password from a password manager and turn on two-step verification, because that sign-in is the front door to every host in the account. Protect the host too. The computer should be patched, have endpoint protection and a strong local account, and should lock when you disconnect. Do not leave it logged in. Limit who can reach which computer, and treat a shared account as a risk, because you will not know who did what.

A remote access tool is not the same as exposing remote desktop to the internet. Opening a port for RDP directly is a well-known way to get breached, and a brokered service with MFA is safer, but only if you use the protections it provides. For many teams, the safer option is to avoid remote desktop entirely by moving the application to the cloud or giving staff a managed laptop. If a remote desktop is unavoidable, treat it as a business system with an owner.

A security-focused pilot

1. Inventory the exact host computers and who should reach each one.
2. Use named accounts and strong MFA. Confirm who can add a new host or grant another user access.
3. Test from an approved and an unapproved device, including session timeout and local-screen behavior.
4. Try file transfer and clipboard use under your proposed policy and record where sensitive files end up.
5. Revoke a pilot user and verify that both LogMeIn and local computer access are removed.
6. Check the logs and alerts an administrator will actually review, and name the incident-response owner.

If the requirement is access to a web app rather than a physical desktop, SSO and device policy may solve it without a remote-control subscription. If it is an attended helpdesk task, compare tools designed for that workflow. For the broader decision, see our remote work security guide and business VPN vs consumer VPN comparison.

A worked example: the bookkeeper and the office PC

A small accounting firm has a bookkeeper who needs to reach one office PC that holds a desktop accounting application with no web version. Two other staff occasionally need the same machine. The firm needs access to a single computer, so Individuals at $30 a month, or about $360 a year, covers the host with room for a second. The real cost is not the license. It is making that one computer safe: keep it patched, make sure endpoint protection is running, set it to lock on disconnect, use a unique local account and keep the LogMeIn account behind two-step verification. Then decide what happens when the bookkeeper leaves, because the person who owns the LogMeIn account can still see the host list. A better long-term fix is usually to move the application to a hosted version or a managed virtual desktop, and keep the remote tool as a bridge until that happens.

Offboarding and review

Remote access tools collect forgotten access quickly. When someone leaves, remove them from the LogMeIn account, change any shared password they knew and check the host's local accounts. Once a quarter, list the hosts in the account and ask whether each one still needs to be reachable. Retire any that do not, because every reachable computer is part of your attack surface. Keep a short record of who owns the account, who may add a host and where the recovery codes are stored, so that a departing administrator cannot lock you out.

Who should not buy it

Firms that need to support many users. A product for reaching your own computers is not a helpdesk tool. A remote support or RMM platform handles unattended agents, ticketing, scripting and reporting.

Firms that need enforced MFA and audit trails. If a policy must apply to every user and be provable, check whether the plan can do it. One review says the account owner cannot force two-step verification for all users on Pro.

Firms with more than 10 computers. The largest listed plan covers 10, so you would be juggling accounts or asking for a different product.

Firms that already own the capability. Many IT providers include remote access in a managed service, and some operating system tools do the same job. Check before you pay a separate subscription.

Alternatives and total cost

Compare an already-owned remote work setup, your IT provider's managed tool and dedicated remote access or support products against your specific host and policy requirements. Do not compare a two-computer Pro plan with an unrelated per-technician support price. Include the effort to patch and secure each host, maintain access lists and investigate unusual sessions. If the real need is network access to resources rather than a desktop, see our NordLayer review, Proton VPN review and business VPN guide. For patching the hosts, see our Action1 review.

Evidence and disclosure

This review relies on LogMeIn's US product page and independent reviews checked October 27, 2026. We have not tested LogMeIn Pro hands-on, measured performance or latency, or verified affiliate earnings. Claims about host operating systems, MFA enforcement, renewal prices and billing complaints come from independent reviewers and should be confirmed with LogMeIn. See our research methodology.

Frequently asked questions

Prices were checked on October 27, 2026. Confirm the plan, term, renewal and total before you buy.