Implementation Guide

Google to Proton Migration Guide

Complete implementation guide for transitioning from Google Workspace to Proton Mail

Step-by-step migration guide covering planning, technical implementation, common challenges, and post-migration tasks for organizations moving from Google Workspace to Proton with realistic timelines and practical solutions.

Last updated: November 6, 2025
35 minute read
By Cyber Assess Valydex Team
Review Article
1/11

Migration Overview

Moving from Google Workspace to Proton represents more than a simple email platform change—it reflects a fundamental shift in data privacy philosophy. Google Workspace offers extensive collaboration features with data accessible to the provider, while Proton implements end-to-end encryption preventing even Proton from accessing organizational content. Before migrating, review our Google Workspace vs Proton comparison to understand the key differences.

What Transfers Successfully

Email messages and attachments

Up to 25MB per attachment in Proton

Contacts with standard fields

Name, email, phone, address

Calendar events and scheduling information

Dates, times, descriptions, and attendees

Custom domain email addresses

Through DNS configuration

What Requires Alternative Solutions

Google Drive documents

Solution

Migrate to Proton Drive or export as files

Google Docs/Sheets/Slides

Solution

Convert to compatible formats (DOCX, XLSX, PPTX)

Third-party integrations

Solution

Evaluate Proton compatibility and alternatives

Shared mailboxes

Solution

Implement alternative access patterns

Gmail-specific automation and filters

Solution

Recreate in Proton Mail interface

Realistic Timeline Expectations

Small organization

10-25 users

2-4 weeks

Including planning and validation

Medium organization

25-100 users

4-8 weeks

Phased approach recommended

Large organization

100+ users

8-12 weeks

With pilot testing and staged rollout

Important: These timelines include planning, pilot testing, phased migration, training, and validation. Organizations should not rush the migration process, as proper planning and execution are critical to maintaining business continuity and user satisfaction.

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Pre-Migration Planning

Successful migration begins with comprehensive planning. Organizations that invest time in thorough assessment and preparation experience smoother transitions with fewer disruptions to business operations.

Assess Current Environment

Begin with a comprehensive audit of your Google Workspace deployment to identify migration scope and potential challenges.

Email Volume Assessment

  1. Document total mailbox sizes per user through Google Admin console
  2. Identify users with mailboxes exceeding 100GB requiring extended migration time
  3. Calculate total organizational email volume for bandwidth planning
  4. Review attachment sizes—Proton limits incoming attachments to 50MB and outgoing to 25MB

Feature Dependency Analysis

  1. List third-party applications integrated with Gmail (CRM, ticketing, automation)
  2. Document shared mailboxes and distribution lists requiring alternative implementation
  3. Identify automated workflows dependent on Gmail-specific features
  4. Review calendar integrations with external scheduling systems

Storage Planning

Proton Business Suite provides 1TB per user shared between email and drive storage. Organizations with users maintaining extensive Gmail archives plus Google Drive files should verify adequate capacity before migration.

Proton Plan Selection

Mail Essentials

$6.99/user/month

  • 15GB storage
  • 10 email addresses
  • Basic features
Mail Professional

$9.99/user/month

  • 50GB storage
  • 15 email addresses
  • Workspace branding
Recommended
Business Suite

$12.99/user/month

  • 1TB storage
  • Unlimited addresses
  • Full feature set including Drive, Pass, VPN

Most organizations migrating from Google Workspace select Business Suite for comparable storage capacity and integrated productivity tools. For a detailed comparison, see our Microsoft 365 vs Proton Business Suite comparison.

Establish Migration Team and Timeline

Core Team Roles

Project Lead

Overall migration coordination and stakeholder communication

Technical Lead

Migration execution, DNS configuration, troubleshooting

Department Representatives

User training, feedback collection, adoption support

Executive Sponsor

Budget approval, organizational communication, escalation authority

Recommended Timeline Structure

Communicate with Stakeholders

Effective communication prevents confusion and builds support for the migration.

4-6 weeks before migration

Initial Announcement

Explain the decision to migrate, emphasizing privacy benefits, security improvements, and organizational commitment to data protection. Address expected timeline, training availability, and support resources.

2 weeks before migration

User Preparation Guide

Provide specific instructions for users to prepare: clean up unnecessary emails, document important filters and labels, export any Google Drive files they want to preserve, and update personal contact information with new email addresses.

Migration day

Migration Day Communication

Send detailed instructions for accessing Proton accounts, configuring mobile devices, and requesting support. Include FAQ addressing common concerns about feature differences and workflow changes.

After migration

Post-Migration Follow-up

Schedule check-ins at 1 week, 2 weeks, and 1 month after migration to address ongoing questions and gather feedback for process improvements.

Not Sure If You're Ready?

Assess Your Organization's Migration Readiness

Not sure if your organization is ready for migration? Take our free assessment to evaluate your technical requirements, timeline, and resource needs.

Take Free Assessment

Migration Methods

Organizations can choose from multiple migration approaches based on their technical capabilities, timeline requirements, and specific organizational needs. Each method offers different trade-offs between automation, control, and complexity.

Method 1: Proton Easy Switch

Recommended

Proton's Easy Switch tool provides the most straightforward migration path for most organizations, offering automated transfer of emails, contacts, and calendars.

Requirements

  • Paid Proton plan (Plus, Professional, or Business Suite)
  • Google account credentials with appropriate permissions
  • Stable internet connection for duration of import

Step-by-Step Process

Capabilities

  • Imports all emails from Inbox, Sent, Starred, Important, and All Mail folders
  • Transfers Gmail labels as Proton labels (flattens hierarchical structures)
  • Migrates contacts with standard fields
  • Imports calendar events with dates, times, and descriptions
  • Operates server-side without consuming local bandwidth

Limitations

  • Does not transfer email filters, signatures, or forwarding rules
  • Flattens nested Gmail label hierarchies into single-level labels
  • Cannot migrate Google Drive files (only email attachments)
  • Does not preserve Gmail conversation threading exactly
  • Limited to paid Proton accounts only

Handling Label Structure Changes

Gmail's hierarchical labels (Projects → Active → Client A) import as flat labels (Projects-Active-Client A). Organizations with complex label systems should plan for manual reorganization: 1) Create folder structure in Proton Mail matching desired hierarchy, 2) Move emails from imported labels into appropriate folders, 3) Apply new labels as needed for organization, 4) Budget 2-4 hours for users with extensive label systems.

Method 2: IMAP Migration Using Proton Bridge

For organizations requiring granular control or migrating selected emails rather than complete mailboxes, IMAP-based migration provides flexibility at the cost of increased complexity.

Requirements

  • Paid Proton plan with Bridge access
  • Proton Bridge application installed on Windows, macOS, or Linux
  • IMAP enabled in source Gmail account
  • Email client supporting IMAP (Thunderbird, Outlook, Apple Mail)

Step-by-Step Process

Advantages

  • Selective migration of specific folders or date ranges
  • Greater control over folder structure and organization
  • Ability to preview and verify emails before final migration
  • Works with free Proton accounts (though Bridge requires paid plan)

Limitations

  • Bandwidth limited by internet connection speed (typically slower than Easy Switch)
  • Google rate limits: 2,500MB daily downloads, 500MB daily uploads
  • Large mailboxes may require weeks to complete
  • Labels may not transfer reliably or preserve hierarchy
  • Requires technical knowledge to configure properly
  • Must keep computer running during entire migration process

Bandwidth Management

For large migrations, implement these strategies to avoid rate limiting: Migrate during off-peak hours (evenings, weekends), space migrations across multiple days, migrate highest-priority emails first, keep only one IMAP client connected per account.

Method 3: Third-Party Migration Tools

Professional migration platforms offer advanced features for complex migrations, particularly beneficial for large organizations or those with specific requirements.

Available Tools

Aryson Google Workspace Migration Tool
Cigati G Suite Backup Tool
SysInfo Gmail Backup Tool
CloudMigrator365

Typical Features

  • Bulk migration of multiple users simultaneously
  • Advanced filtering by date, sender, folder, or keywords
  • Preservation of folder structures and metadata
  • Detailed migration reports and error logging
  • Incremental migration supporting phased approaches
  • Automated retry for failed transfers

Advantages

  • Optimized specifically for Gmail-to-Proton migrations
  • Handles large-scale migrations more efficiently than manual methods
  • Provides detailed reporting for validation and compliance
  • Reduces manual configuration complexity

Disadvantages

  • Additional licensing costs (typically $50-200 per user)
  • Requires granting third-party access to email accounts
  • Dependency on vendor security practices and business continuity
  • May require technical support from vendor

Vendor Selection Criteria

  1. Verify security certifications (SOC 2, ISO 27001)
  2. Review privacy policy and data handling practices
  3. Confirm support for Gmail-to-Proton migration specifically
  4. Check customer reviews and case studies
  5. Test with trial version before purchasing full licenses

Method 4: Gmail Auto-Forwarding (Transition Bridge)

Auto-forwarding provides a temporary solution ensuring no emails are lost during gradual migration, though it cannot serve as a complete migration method.

Setup Process

Limitations

  • Only forwards new incoming messages (does not migrate existing archive)
  • Forwarded messages lose end-to-end encryption status
  • Creates ongoing dependency on Gmail account
  • Should be disabled after migration completes
  • Not suitable as sole migration method

Use Cases

  • Transition period while users adapt to Proton
  • Ensuring no messages lost during phased migration
  • Temporary backup while validating migration success
  • Gradual address change communication to contacts

Recommended Duration

Maintain auto-forwarding for 30-60 days after migration completion, then disable to complete transition and eliminate Gmail dependency.

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Technical Implementation Steps

Technical implementation requires careful attention to DNS configuration, user account setup, security policies, and client configuration. Following these steps systematically ensures a smooth transition with minimal disruption.

Configure Custom Domain Email

Organizations maintaining existing email addresses must configure DNS records directing email delivery to Proton's servers.

Prerequisites

  • Access to domain registrar or DNS hosting provider
  • Administrative access to Proton organization account
  • Understanding of DNS record types and TTL settings

Step-by-Step Domain Configuration

DNS Propagation Timeline

  • • Initial propagation: 1-4 hours
  • • Full global propagation: 24-48 hours
  • • Monitor email delivery during propagation period
  • • Maintain Google Workspace MX records until Proton fully operational

Validation Steps

1

Send test email from external address to your domain

2

Verify delivery to Proton inbox

3

Check email headers for proper SPF, DKIM, DMARC authentication

4

Test email sending from Proton to external addresses

5

Verify external recipients receive emails without spam flags

Create User Accounts

1
Prepare User List

  • Create spreadsheet with columns: Name, Email Address, Department
  • Verify email addresses match desired format
  • Confirm no duplicate addresses

2
Create Accounts in Proton

  • Log into Proton admin panel
  • Navigate to Users section
  • Click 'Add user' or 'Import users' for bulk creation
  • Upload CSV file or enter user details manually
  • Assign appropriate plan tier to each user

3
Configure User Settings

  • Set default storage quotas
  • Enable two-factor authentication requirements
  • Configure password complexity policies
  • Assign users to organizational units or groups

4
Distribute Credentials

  • Generate temporary passwords for initial login
  • Send welcome emails with login instructions
  • Require password change on first login
  • Provide instructions for setting up recovery methods

Configure Security Settings

Organizational Security Policies

Password Requirements
  • Navigate to Settings → Organization → Security
  • Enable password complexity requirements
  • Set minimum password length (recommend 12+ characters)
  • Require password changes every 90 days (if needed for compliance)
Two-Factor Authentication
  • Require 2FA for all users or specific groups
  • Support TOTP authenticator apps
  • Provide backup codes for account recovery
  • Document 2FA setup process for users
Account Recovery
  • Require users to set recovery email addresses
  • Encourage recovery phrase creation and secure storage
  • Document recovery procedures for administrators
  • Test recovery process with pilot users
Session Management
  • Configure session timeout periods
  • Enable automatic logout on device inactivity
  • Review active sessions regularly
  • Revoke sessions for departed employees immediately

Data Protection Settings

Email Retention
  • Configure automatic email deletion policies if required
  • Set retention periods for compliance requirements
  • Document retention policies for users
External Sharing
  • Configure policies for password-protected emails
  • Set default expiration times for sensitive messages
  • Train users on secure sharing practices
Mobile Device Management
  • Configure mobile access policies
  • Require device encryption for mobile access
  • Enable remote wipe capability for lost devices

Set Up Email Clients and Mobile Devices

Desktop Email Client Configuration (Using Proton Bridge)

Mobile Device Configuration

iOS Setup
  1. Install Proton Mail app from App Store
  2. Launch app and sign in with Proton credentials
  3. Enable notifications for new emails
  4. Configure swipe actions and display preferences
Android Setup
  1. Install Proton Mail app from Google Play Store
  2. Launch app and sign in with Proton credentials
  3. Grant necessary permissions for notifications
  4. Configure app settings and preferences

Calendar and Contacts Sync

  • • Proton Calendar app available for iOS and Android
  • • Contacts sync through Proton Contacts app
  • • Calendar integration with native device calendars (limited)
  • • Consider Proton Calendar web interface for full functionality

Post-Migration Tasks

Completing the migration successfully requires thorough validation, updating external services, implementing organizational policies, and properly decommissioning Google Workspace. These final steps ensure long-term success and prevent data loss.

Validate Migration Success

Email Verification Checklist

  • All emails successfully imported (compare message counts)
  • Attachments intact and accessible
  • Folder structure acceptable to users
  • Sent mail history preserved
  • Contacts imported with complete information
  • Calendar events displaying correctly with proper times

Functionality Testing

  • Send emails to external addresses (Gmail, Outlook, etc.)
  • Receive emails from external addresses
  • Test attachment sending and receiving
  • Verify spam filtering effectiveness
  • Confirm calendar sharing with team members
  • Test mobile app functionality

User Acceptance Validation

  • • Survey users about migration experience
  • • Collect feedback on missing features or issues
  • • Document workarounds for feature gaps
  • • Provide additional training as needed

Update External Services

Updating email addresses across all business systems and external accounts prevents communication disruptions and ensures continuity of service.

Business Systems

CRM platforms (Salesforce, HubSpot, etc.)
Accounting software (QuickBooks, Xero, etc.)
Project management tools (Asana, Monday, etc.)
Communication platforms (Slack, Microsoft Teams, etc.)

External Accounts

Banking and financial services
Vendor and supplier accounts
Professional associations and memberships
Domain registrars and hosting providers

Public Communications

Send announcement to customer email lists
Update email signatures with new addresses
Update website contact information
Update business cards and marketing materials

Integration Reconfiguration

  • • Identify integrations that connected to Gmail
  • • Evaluate Proton compatibility for each integration
  • • Implement alternative solutions where direct integration unavailable
  • • Test all critical integrations thoroughly

Implement Organizational Policies

Email Usage Guidelines

  • Document acceptable use policies for Proton Mail
  • Provide guidance on password-protected emails for sensitive content
  • Establish procedures for external file sharing through Proton Drive
  • Create templates for common business communications

Security Best Practices

  • Train users on recognizing phishing attempts
  • Establish procedures for reporting suspicious emails
  • Document incident response procedures
  • Schedule regular security awareness training

Compliance Documentation

  • Document data retention policies
  • Create procedures for legal hold requests
  • Establish audit trail requirements
  • Maintain records of security configurations

Decommission Google Workspace

1

Before Canceling Google Workspace

  • Verify all critical data migrated successfully
  • Export any remaining Google Drive files
  • Download Google Workspace audit logs for records
  • Document final user list and access permissions
  • Capture any integration configurations for reference
2

Google Workspace Cancellation Process

  • Navigate to Google Admin console
  • Go to Billing → Subscriptions
  • Select Google Workspace subscription
  • Click 'Cancel subscription'
  • Follow prompts to confirm cancellation
  • Download final invoices and billing records
3

Post-Cancellation Timeline

  • Google maintains data for 20 days after cancellation
  • Download any remaining data within this window
  • Verify no automatic renewals or charges
  • Confirm domain MX records no longer point to Google

Recommended Waiting Period

Maintain Google Workspace for 30-60 days after migration completion to ensure no data loss and all systems functioning properly with Proton. This provides a safety net for recovering any missed data or addressing unexpected issues.

Common Challenges and Solutions

Organizations migrating from Google Workspace to Proton commonly encounter specific challenges. Understanding these issues and their solutions helps teams prepare effectively and minimize disruption.

Challenge 1

Large Mailbox Migration Times

Problem

Users with 50GB+ mailboxes experience migration times exceeding one week, creating extended transition periods.

Solutions

Prevention

  • Identify large mailboxes during planning phase
  • Begin large mailbox migrations earlier than smaller ones
  • Set realistic timeline expectations with affected users
Challenge 2

Label and Folder Structure Loss

Problem

Gmail's hierarchical labels flatten into single-level labels in Proton, disrupting organizational systems users developed over years.

Solutions

Prevention

  • Document label structures before migration
  • Prepare users for organizational changes
  • Provide training on Proton's folder and label system
  • Consider simplified organization scheme for fresh start
Challenge 3

Missing Third-Party Integrations

Problem

Automated workflows and integrations with Gmail stop functioning after migration to Proton.

Solutions

Prevention

  • Inventory all Gmail integrations before migration
  • Research Proton compatibility for each integration
  • Develop contingency plans for critical integrations
  • Test alternatives during pilot phase
Challenge 4

Shared Mailbox Absence

Problem

Proton does not support shared mailboxes (support@company.com accessed by multiple users), disrupting team workflows.

Solutions

Prevention

  • Identify shared mailboxes during planning
  • Develop alternative workflows before migration
  • Train teams on new procedures
  • Consider third-party ticketing tools if needed
Challenge 5

Calendar Integration Limitations

Problem

Proton Calendar has limited integration with external scheduling tools and video conferencing platforms compared to Google Calendar.

Solutions

Prevention

  • Evaluate calendar integration requirements before migration
  • Test calendar workflows during pilot phase
  • Provide training on Proton Calendar capabilities
  • Set realistic expectations about feature differences
Challenge 6

Mobile App Feature Differences

Problem

Proton mobile apps lack some convenience features available in Gmail apps (smart replies, automatic categorization, etc.).

Solutions

Prevention

  • Include mobile app testing in pilot phase
  • Provide mobile-specific training materials
  • Document feature differences clearly
  • Emphasize security advantages of simpler mobile app
Challenge 7

Search Functionality Limitations

Problem

Proton's email search cannot search encrypted subject lines by default, limiting search effectiveness compared to Gmail.

Solutions

Prevention

  • Train users on Proton search capabilities and limitations
  • Establish organizational conventions for email labeling
  • Provide search tips and best practices documentation
  • Set expectations about search differences from Gmail

Key Takeaway

Most migration challenges can be mitigated through thorough planning, pilot testing, and clear communication with users. Organizations that anticipate these issues and prepare solutions in advance experience smoother transitions with higher user satisfaction. The key is setting realistic expectations about feature differences while emphasizing the privacy and security benefits that justify the migration.

Training and User Adoption

Successful user adoption depends on comprehensive training programs that help users understand Proton's capabilities, adapt to feature differences, and leverage the platform's privacy benefits. Well-designed training reduces support burden and increases user satisfaction.

Training Program Structure

Pre-Migration
1 week before user migration

Session 1: Proton Overview

30 minutes
  • Why the organization is migrating to Proton
  • Privacy and security benefits
  • Overview of Proton services (Mail, Calendar, Drive, Pass, VPN)
  • Timeline and support resources

Session 2: Hands-On Email Training

45 minutes
  • Accessing Proton Mail web interface
  • Composing and sending emails
  • Organizing with folders and labels
  • Using search effectively
  • Configuring settings and preferences

Session 3: Mobile and Desktop Setup

30 minutes
  • Installing Proton Mail mobile apps
  • Configuring Proton Bridge for desktop clients
  • Syncing calendars and contacts
  • Troubleshooting common issues
Post-Migration
1 week after user migration

Session 4: Advanced Features

45 minutes
  • Password-protected and expiring emails
  • Proton Scribe AI writing assistant
  • Proton Calendar sharing and scheduling
  • Proton Drive file sharing
  • Proton Pass password management

Training Materials

Quick Start Guide

PDF, 2-3 pages with essential information

Video Tutorials

5-10 minutes each covering key features

FAQ Document

Addressing common questions and concerns

Troubleshooting Guide

Solutions to common issues

Comparison Chart

Gmail vs. Proton features side-by-side

User Support Resources

Support Channels

1
Help Desk

Dedicated email or ticketing system for migration questions

2
Office Hours

Scheduled times when IT staff available for in-person help

3
Peer Mentors

Designated power users in each department

4
Documentation Portal

Centralized location for guides and resources

5
Chat Support

Real-time assistance for urgent issues

Common User Questions

Training Best Practices

  • Multiple Formats: Provide training in various formats (live sessions, videos, written guides) to accommodate different learning styles
  • Hands-On Practice: Include practical exercises where users can practice in their actual Proton accounts
  • Ongoing Support: Maintain support resources for at least 60 days after migration as users encounter new scenarios
  • Feedback Loop: Collect user feedback to identify gaps in training and improve materials continuously
  • Champions Program: Identify and train power users who can provide peer support within their departments

Cost Considerations

Understanding the complete cost picture—including subscription pricing, migration expenses, and long-term value—helps organizations make informed decisions and budget appropriately for the transition.

Pricing Comparison

Google Workspace Business Plans

Business Starter

$7/user/month

30GB pooled storage

Email
Drive
Docs
Sheets
Slides
Meet
Chat
Business Standard

$14/user/month

2TB pooled storage

All Starter features
Enhanced security
Recording
Attendance tracking
Business Plus

$22/user/month

5TB pooled storage

All Standard features
Advanced security
eDiscovery
Retention

Proton Business Plans

Mail Essentials

$6.99/user/month

15GB storage

Email
Calendar
Basic features
Mail Professional

$9.99/user/month

50GB storage

Email
Calendar
Workspace branding
Priority support
Recommended
Business Suite

$12.99/user/month

1TB storage

Email
Calendar
Drive
Pass
VPN
All features

Total Cost Analysis

Based on a 100-user organization

Google Workspace Business Standard

Monthly Cost:$1,400
Annual Cost:$16,800
Includes:
Email
Drive
Docs
Sheets
Slides
Meet
Chat

Proton Business Suite

Monthly Cost:$1,299
Annual Cost:$15,588
Includes:
Email
Calendar
Drive
Pass (password manager)
VPN

Additional Proton Value

Integrated VPN

Comparable standalone: $5-10/user/month

$6,000-12,000/year
Password Manager

Comparable standalone: $3-5/user/month

$3,600-6,000/year
Enhanced Privacy & Security

Comparable standalone: N/A

Difficult to quantify but valuable

Effective Cost Comparison: When accounting for integrated VPN and password manager that organizations would otherwise purchase separately, Proton Business Suite provides comparable or better value than Google Workspace for privacy-conscious organizations. See our Proton Business Suite review for detailed feature analysis.

Migration Cost Factors

One-Time Migration Costs

IT staff time for planning and execution
40-80 hours
Third-party migration tools (if used)
$50-200 per user
Training development and delivery
20-40 hours
Documentation creation
10-20 hours
Pilot testing and validation
20-40 hours

Ongoing Cost Considerations

Potential productivity loss during transition
2-4 hours per user
Additional support burden first 30 days
10-20% increase
Training for new employees
1-2 hours per employee
Integration replacement or workarounds
Varies by organization

Cost Mitigation Strategies

  1. Leverage Proton's Easy Switch tool to minimize manual migration time
  2. Conduct thorough pilot testing to identify issues before full rollout
  3. Create comprehensive documentation reducing support burden
  4. Train power users to provide peer support
  5. Phase migration to spread costs over multiple months
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Compliance and Legal Considerations

Organizations operating in regulated industries must carefully evaluate how Proton's privacy-focused architecture affects compliance obligations, data retention requirements, and legal discovery processes.

Data Protection and Privacy

GDPR Compliance

Proton's Swiss jurisdiction and zero-access architecture provide strong GDPR compliance foundation:

Data Minimization

Encryption preventing provider access

User Rights

Access, deletion, portability supported through account controls

Data Processing Agreements

Available for business customers

Transparent Practices

Clear privacy policies and data handling documentation

HIPAA Considerations

Healthcare organizations should note:

Proton's encryption supports HIPAA technical safeguards

Business Associate Agreements available for Business Suite customers

Organizations must implement additional administrative and physical safeguards

Audit trail requirements may need supplementary solutions

Data Residency

  • Proton stores all data in Switzerland
  • Swiss Federal Act on Data Protection provides strong privacy protections
  • Not subject to US CLOUD Act or EU data retention directives
  • Beneficial for organizations with data sovereignty requirements

Email Retention and eDiscovery

Retention Capabilities

Proton does not offer built-in email archival comparable to Google Vault

Organizations with retention requirements should implement third-party archival

Email export capabilities support manual archival processes

Consider legal hold requirements before migration

eDiscovery Limitations

  • Proton's encryption prevents provider-side search and discovery
  • Organizations must maintain decryption keys for legal discovery
  • Consider implementing separate archival system for litigation readiness
  • Document procedures for responding to legal hold requests

Recommended Approach for Regulated Industries

  1. Implement third-party email archival solution
  2. Configure automatic archival of all organizational emails
  3. Maintain searchable archive for compliance and discovery
  4. Document retention policies and procedures
  5. Test discovery processes before completing migration

Critical Considerations for Regulated Organizations

Organizations in healthcare, finance, legal, or other regulated industries must carefully evaluate whether Proton's architecture supports their specific compliance requirements. While Proton's encryption provides strong data protection, the same encryption that protects data from unauthorized access also limits provider-side compliance tools.

Recommendation: Consult with legal counsel and compliance officers before committing to migration. Organizations with strict retention and discovery requirements may need to implement third-party archival solutions or maintain hybrid email systems to meet regulatory obligations. For more guidance, see our privacy-first cybersecurity guide.

Alternative Approaches

Not all organizations need to migrate completely to Proton. Hybrid strategies and targeted implementations can provide privacy benefits while maintaining collaboration capabilities where needed.

Hybrid Email Strategy

Some organizations implement hybrid approaches maintaining both platforms for specific purposes:

Use Case 1

Department-Specific Migration

Migrate privacy-sensitive departments to Proton (legal, HR, finance) while maintaining Google Workspace for departments requiring extensive collaboration. Implement email forwarding between platforms as needed.

Advantages
  • Protects most sensitive communications
  • Minimizes disruption to collaboration-heavy teams
  • Allows gradual organizational adaptation
Challenges
  • Increases administrative complexity
  • Requires managing two platforms simultaneously
  • May create confusion about email address usage
Use Case 2

Executive Privacy

Migrate executive communications to Proton for enhanced privacy while maintaining Google Workspace for general organizational use. Provides privacy benefits without full organizational disruption.

Advantages
  • Protects high-value communications
  • Minimal organizational impact
  • Demonstrates leadership commitment to privacy
Challenges
  • Creates two-tier system
  • Executives may need to manage multiple accounts
  • Limited organization-wide privacy improvement
Use Case 3

Gradual Transition

Migrate new employees to Proton while maintaining existing employees on Google Workspace. Gradually shift organization over 12-24 months, reducing immediate disruption and spreading costs.

Advantages
  • Spreads migration costs over time
  • Reduces immediate training burden
  • Allows extended evaluation period
Challenges
  • Prolonged dual-platform management
  • Inconsistent user experience
  • Doubles subscription costs during transition

Proton for Specific Use Cases

Organizations might adopt Proton for specific functions while maintaining Google Workspace:

Sensitive Communications

Use Proton for confidential client communications while maintaining Google Workspace for internal collaboration. Provides privacy benefits for specific needs.

Benefits
  • Enhanced privacy for client communications
  • Maintains collaboration efficiency
  • Targeted privacy investment

Executive Protection

Provide Proton accounts to executives and board members to protect high-value communications from data breaches. Maintains Google Workspace for operational efficiency.

Benefits
  • Protects leadership communications
  • Reduces breach impact
  • Minimal operational disruption

Compliance Requirements

Use Proton for communications subject to strict privacy regulations while maintaining Google Workspace for general business use. Addresses specific compliance needs without full migration.

Benefits
  • Meets regulatory requirements
  • Preserves collaboration tools
  • Targeted compliance approach

Hybrid Approach Considerations

Organizations considering hybrid approaches should carefully evaluate these factors:

Administrative Complexity

Managing two platforms requires additional IT resources and expertise

high
Clear Policies

Organizations need explicit policies about which platform for which purposes

high
User Confusion

May create confusion about email address usage and platform selection

medium
Doubled Costs

Subscription costs increase during transition period

high
Integration Challenges

Cross-platform email forwarding and calendar sharing may be complex

medium

When to Consider Hybrid Approaches

Hybrid approaches work best when:

  • Privacy needs are concentrated in specific departments or roles
  • Organization has strong IT resources to manage multiple platforms
  • Collaboration features are critical for most users
  • Budget allows for dual subscriptions during transition
  • Organization can maintain clear policies about platform usage

Full migration is preferable when: Privacy requirements are organization-wide, administrative simplicity is important, or the organization wants to completely eliminate dependencies on big tech platforms.

Conclusion

Migrating from Google Workspace to Proton represents a strategic decision prioritizing data privacy and security over feature breadth and collaboration integration. Organizations successfully completing this migration recognize the transition extends beyond technical email transfer to encompass organizational culture, workflow adaptation, and long-term operational changes.

Key Success Factors

Thorough Planning

Comprehensive assessment of current environment and realistic timeline development

Pilot Testing

Small-scale migration identifying issues before full deployment

User Communication

Clear explanation of reasons, benefits, and changes

Comprehensive Training

Multiple training sessions and ongoing support resources

Phased Approach

Gradual migration reducing disruption and enabling learning

Realistic Expectations

Acknowledging feature differences and workflow changes

When Proton Migration Makes Sense

  • Organizations prioritizing data privacy and end-to-end encryption
  • Industries with strict data protection requirements (legal, healthcare, finance)
  • Organizations handling sensitive client communications
  • Companies seeking independence from big tech platforms
  • Businesses with data sovereignty requirements

When to Reconsider

  • Heavy dependence on Google Workspace collaboration features
  • Extensive third-party integrations critical to operations
  • Limited IT resources for migration support
  • Users requiring advanced email features and convenience
  • Organizations without strong privacy requirements

Realistic Timeline Expectations

Small organizations (10-25 users)

4-12 weeks

Depending on organization size

Medium organizations (25-100 users)

8-16 weeks

With phased approach

Large organizations (100+ users)

12-20 weeks

Including pilot and staged rollout

The migration process typically requires 4-12 weeks depending on organization size, with ongoing adaptation continuing for several months as users adjust to new workflows. Organizations investing in proper planning, training, and support can successfully transition to Proton while maintaining business continuity and gaining significant privacy and security benefits.

Final Recommendation

For organizations proceeding with migration, the privacy and security advantages of Proton's zero-access architecture provide genuine protection for sensitive communications, making the investment in migration planning and execution worthwhile for privacy-conscious organizations.

The key to success lies in treating this as an organizational transformation rather than a simple technical migration. Organizations that invest in comprehensive planning, transparent communication, thorough training, and ongoing support experience the smoothest transitions and highest user satisfaction.

Remember: The goal is not just to move emails from one platform to another, but to fundamentally improve your organization's data privacy posture while maintaining operational effectiveness. With proper planning and execution, this goal is entirely achievable.

Ready to Migrate?

Start Your Migration to Proton Mail Business Today

Complete your migration journey with confidence. Proton's dedicated migration team, comprehensive tools, and 30-day money-back guarantee ensure a smooth transition. Join thousands of privacy-conscious organizations worldwide.